Declaration on accessibility

This accessibility statement applies to the following digital offerings of coapp GmbH:

- Software product: Coapp community platform (SaaS)

Accessibility status

The above-mentioned digital services have been checked internally. The requirements of the Barrier-free Information Technology Ordinance (BITV 2.0) are partially fulfilled. The assessment was carried out by means of a self-assessment using technical tools, including Google Lighthouse.

Non-accessible content

Some Features within the Coapp community platform, in particular content generated by users ("user-generated content"), cannot currently be made fully accessible. Subsequently making such content accessible involves considerable effort. We are continuously working on further developing these areas of the software and reducing existing barriers.

Alternatives and responsibilities

- The operators of the individual communities are responsible for content within the Coapp platform.

- For content on the coapp.io and help.coapp.io websites, Coapp Support is available as a point of contact.

Feedback and contact

If you notice any barriers or have any questions about the accessibility of our services, you can contact our support team at any time: help@coapp.io

We endeavor to process requests as quickly as possible.

Enforcement proceedings

If you are not satisfied with the processing of your accessibility request, you can contact the enforcement office of the state of Lower Saxony:

Arbitration board in accordance with Section 9d NBGG
at the Office of the State Commissioner for Persons with Disabilities
at the Lower Saxony Ministry for Social Affairs, Labor, Health and Equality (MS)
Postfach 141
30001 Hannover

Contact details for the arbitration board can be found at https://www.behindertenbeauftragte-niedersachsen.de/DE/Schlichtungsstelle/Geschaeftsstelle.

Status of the declaration

This declaration was prepared on June 12, 2025. It is based on an internal self-assessment.