Declaration on accessibility

This accessibility statement applies to the following digital offerings of coapp GmbH:

- Software product: Coapp community platform (SaaS)

Accessibility status

The above-mentioned digital services have been checked internally. The requirements of the Barrier-free Information Technology Ordinance (BITV 2.0) are partially met. The assessment was carried out by means of a self-assessment using technical tools, including Google Lighthouse and VoiceOver (macOS).

Non-accessible content

We are continuously working on adapting the coapp platform to the requirements of WCAG 2.1 at conformance level AA. Many central Features are already accessible, but there are still limitations in some areas. These include a partially inadequate visual representation of the keyboard focus and color contrasts that are not consistently compliant for individual elements such as icons or badges. User onboarding is designed to be barrier-free, and semantic labeling with ARIA roles has been largely implemented, but is being continuously optimized.

We regularly carry out automated tests with Google Lighthouse for orientation purposes. The tested page areas currently achieve an accessibility score of between 65% and 75%. These values correspond to an average level of implementation, which we are gradually improving. We pursue continuous further development in close compliance with the applicable accessibility standards.

Alternatives and responsibilities

- The operators of the individual communities are responsible for content within the Coapp platform.

- For content on the coapp.io and help.coapp.io websites, Coapp Support is available as a point of contact.

Feedback and contact

If you notice any barriers or have any questions about the accessibility of our services, you can contact our support team at any time: help@coapp.io

We endeavor to process requests as quickly as possible.

Enforcement proceedings

If you are not satisfied with the processing of your accessibility request, you can contact the enforcement office of the state of Lower Saxony:

Arbitration board in accordance with Section 9d NBGG
at the Office of the State Commissioner for Persons with Disabilities
at the Lower Saxony Ministry for Social Affairs, Labor, Health and Equality (MS)
Postfach 141
30001 Hannover

Contact details for the arbitration board can be found at https://www.behindertenbeauftragte-niedersachsen.de/DE/Schlichtungsstelle/Geschaeftsstelle.

Status of the declaration

This declaration was prepared on July 05, 2025. It is based on an internal self-assessment.